We welcome all feeback here.

  As an independent business, our aim is to provide the best customer service we can for all our patients. that is why your feedback, good or bad, is so important to us

If you are unhappy with something we have done or have not done, then please let us know. Your feedback is valuable to us as it can help us improve our service, and therefore the service you receive in the future.

Our aims

• To acknowledge receipt of feedback within  three working days
• To respond to feedback within 15 working days
• To keep you regularly updated as to the progress of your enquiry if the issue has not been resolved within agreed times.
• To deal with all feedback in an effective,   fair and confidential manner
• To ensure continuous learning is taken from  feedback and implemented

You can write to us - 

Check My Hearing Ltd 

1 the traverse 

Bury St Edmunds

Ip33 1BJ

Email the clinic- at checkmyhearing@gmail.com